4️⃣ When Things Get Hard
Sometimes, people feel too sad, angry, or overwhelmed to think clearly.
The SOS tool shows what to do when that happens.
It helps Supporters and Account Organisers know:
- What signs to look for (like crying or hiding)
- What helps the person feel safe again
- What words to say
- How long it might take to calm down
❤️ SOS helps everyone stay kind, patient, and safe.